Policy & Procedure

Quality Awards

SKILLS CARE UK LIMITED is proud to offer an excellent set of training and qualifications through some of the UK’s and the USA’s most highly respected awarding bodies including QCF Qualifications. Our support for candidates extends beyond the basics: individually tailored advice, help with creating CVs, and support in interview skills are available. Furthermore, we provide valuable references for you when applying for jobs.


Our experienced trainers deliver high-quality instruction and the certification process is speedy so that you can expect your certificate within two weeks. This is reflected in our policies which demonstrate our commitment to equality, diversity, and inclusion:

Policy & Procedures

At SKILLS CARE UK LIMITED we are inclusive of different social groups’ backgrounds. We fully embrace multiculturalism to ensure that all employees’ rights are mutually respected.

Health and Safety

Skills Care Limited has a comprehensive health and safety policy in place following the Health and Safety Act 1974 for the protection of teachers, trainers, staff, students, or visitors while at work.

Disabled Person Policy

We have made provisions to accommodate disabled persons who may need extra care or attention. All users using our facilities should be treated with dignity; this includes disabled persons who use our services.

Conflict of Interest Policy

A conflict of interest arises when an individual has mixed loyalties. We do not condone any threats to transparency from awarding bodies or related entities as our organization carries out active surveillance on such issues.

Complaint Policy & Procedure

The key to efficiently handling complaints lies in having a clear policy. Student’s plus stakeholder’s feedback is valued at SKILLS CARE UK LIMITED hence we have established directions on how issues can be quickly addressed accurately.

Data Protection Policy

Some information needs to be held by Skills Care Limited to monitor performance, track achievements and ensure safety across its workforce, student body, and service user base. We will always protect everyone’s privacy.

Principles on Appeals

SKILLS CARE UK LIMITED ensures that its partner institutions adhere to validating bodies’ appeal procedures to ensure fairness and transparency in all assessments.

Terms and Conditions

  • All learners are advised to carefully read our extensive policies on our website before they register.
  • SKILLS CARE UK LIMITED should receive all necessary documents properly filled in.
  • Students must provide identification as well as any other documents required at the point of application.
  • Fee payments should be made according to SKILLS CARE UK LIMITED’s rules and regulations.
  • Our refund policy is very simple: the remaining balance will be refunded after a £100 administration fee has been applied or 50% of the course fee if it is below £100.

 

SKILLS CARE UK LIMITED hopes that following these guidelines, will create an environment where all learners feel supported in their learning journey and that this will enable them to learn more effectively.